Missing remote to iPhone connection cable!

superflyguy · Jun 21, 2020

I received my Evo II 6K Pro Rugged Bundle yesterday, such a great day

...until I discovered there is no included cable to connect the controller w/ my iPhone which has a lightning connector

. REALLY, How can this be? Anyway, now I'm wondering what my choices are. Page 74 of the Evo II series manual indicates that "SUPPORTED USB PORT TYPES: Lightning, micro USB, (Type-B), USB-C

If a cable exists will you please direct me to a vendor, and a specific part number? I'm itching to fly this bird (rather than return it for a refund.)

Thank you!

Jimmy5498 · Jun 21, 2020

Where are you located ?

superflyguy · Jun 21, 2020

Jimmy5498 said:
Where are you located ?

Rhode Island

Jimmy5498 · Jun 21, 2020

Really not to sure why a $1500 drone doesn’t include a lightning cable. I purchased a Mavic pro 30cm Otg cable and used the micro usb port

PoqFFEMTP · Jun 21, 2020

Because Autel didn't get the licensing from Apple to include it (and cost more for an already expensive drone).
Any lightning cable will do in the meantime

Jimmy5498 · Jun 21, 2020

Mate my $400 FIMI X8 has one , I think it needs an OTG cable for the Evo

superflyguy · Jun 21, 2020

PoqFFEMTP said:
Because Autel didn't get the licensing from Apple to include it (and cost more for an already expensive drone).
Any lightning cable will do in the meantime

Just to clarify, I have a USB - lightning cable I use to charge the iPhone. That may work? (Unable to try for myself until later today.)

superflyguy · Jun 21, 2020

Jimmy5498 said:
Really not to sure why a $1500 drone doesn’t include a lightning cable. I purchased a Mavic pro 30cm Otg cable and used the micro usb port

My guess it's something really simple that a newbee will find egg on his face once the solution becomes evident.

PoqFFEMTP · Jun 21, 2020

superflyguy said:
Just to clarify, I have a USB - lightning cable I use to charge the iPhone. That may work? (Unable to try for myself until later today.)

Yes! It will totally work fine. There's several on Amazon that will work as well if you look firvdonething with a right angle or else.

Waldo Pepper · Jun 21, 2020

superflyguy said:
Just to clarify, I have a USB - lightning cable I use to charge the iPhone. That may work? (Unable to try for myself until later today.)

Yes, that will work. That’s what I use, Don’t let this minor problem ruin your first experiences with the Evo 2.

I picked up the Eve 2 Pro last month, probably one of my best drone purchases ever and I’ve made plenty. Here’s a picture taken last night off the rocky side of a mountain, with 3xzoom. Evo 2 Pro is great for rough terrain photography or video capturing wildlife.

Enjoy your Evo 2 Pro, don’t sweat the small stuff.

Paul

superflyguy · Jun 21, 2020

Waldo Pepper said:
Yes, that will work. That’s what I use, Don’t let this minor problem ruin your first experiences with the Evo 2.

I picked up the Eve 2 Pro last month, probably one of my best drone purchases ever and I’ve made plenty. Here’s a picture taken last night off the rocky side of a mountain, with 3xzoom. Evo 2 Pro is great for rough terrain photography or video capturing wildlife.

Enjoy your Evo 2 Pro, don’t sweat the small stuff.

Paul

View attachment 7492

Your words of wisdom did not fall upon deaf ears, TY.

superflyguy · Jun 21, 2020

superflyguy said:
My guess it's something really simple that a newbee will find egg on his face once the solution becomes evident.

Thanks to those who helped me on this forum. I had it packed and ready to go back to the vendor, but now I'm ready to charge the controller and battery and try a USB to lightning cable.

Oh, BTW, this reply eventually came from Autel, but like I said, you folks were the early birds.

Thank you for reaching out! The EVO II Controller has a USB-A Port that you can connect a USB to Lightning Cable with. We do not manufacture iOS Cables at this time, so you will need to use a personal cable to connect your device from either of ports on the bottom of your RC.
Best,

Taylor B.
Customer Support Representative
[email protected]
AUTEL ROBOTICS
www.AutelRobotics.com

waltermitty · Jun 21, 2020

As I did research as part of my drone shopping, it was pretty clear to me that the Lightning cable was not included so this came as no surprise. I already had a handful at home but decided I would order (yet again) another one simply to have a patch cord with the right angle fitting. This seems to be better suited to the controller/iPhone/Pad set up anyway.

Tech514 · Jul 18, 2020

You were going to return the purchase because Autel doesn’t include a lightning cable???

You are either going to have to adjust your expectations towards the reality of being an early adopter of a phenomenal drone design that simply has its understandable maturity curve ahead of it, which will only make it that much more superior to anything else available today.

I have been flying mine since May after being a seven-year devotee of DJI products. Autel has already released two firmware upgrades since May and I am happily beta testing the 1.59 explorer app, which has phenomenal improvements already in this beta version.

Having to supply your own lightning cable is an infinitesimal price to pay to be able to enjoy this fantastic drone. Autel’s customer service is fantastic, DJI customer service is a contradiction in terms.... great drone great company, just enjoy it.

superflyguy · Jul 21, 2020

Tech514 said:
You were going to return the purchase because Autel doesn’t include a lightning cable???

You are either going to have to adjust your expectations towards the reality of being an early adopter of a phenomenal drone design that simply has its understandable maturity curve ahead of it, which will only make it that much more superior to anything else available today.

I have been flying mine since May after being a seven-year devotee of DJI products. Autel has already released two firmware upgrades since May and I am happily beta testing the 1.59 explorer app, which has phenomenal improvements already in this beta version.

Having to supply your own lightning cable is an infinitesimal price to pay to be able to enjoy this fantastic drone. Autel’s customer service is fantastic, DJI customer service is a contradiction in terms.... great drone great company, just enjoy it.

I did consider a return, but figured there had to be a work around. I did not initially understand that the issue could be solved simply by supplying a lightning cable. TY to those on this forum who responded to my request for help.

parkgt · Jul 21, 2020

Have two of these, for use with iPad and iPhone on a M2 and E2,

They work without issue and are the correct length when using a tablet.

Amazon.com: Skyreat 1.14ft / 35cm Lightning USB Cable Cord Apple MFi Certified Right Size Angle for DJI Mavic 2 Pro/Zoom/Mavic Air/Pro/Platinum,Parrot Anafi,Autel EVO,Phantom Series: Electronics

Buy Skyreat 1.14ft / 35cm Lightning USB Cable Cord Apple MFi Certified Right Size Angle for DJI Mavic 2 Pro/Zoom/Mavic Air/Pro/Platinum, Parrot Anafi, Autel EVO, Phantom Series: Lightning Cables - Amazon.com ✓ FREE DELIVERY possible on eligible purchases

www.amazon.com

superflyguy · Jul 21, 2020

parkgt said:
Have two of these, for use with iPad and iPhone on a M2 and E2,

They work without issue and are the correct length when using a tablet.

Amazon.com: Skyreat 1.14ft / 35cm Lightning USB Cable Cord Apple MFi Certified Right Size Angle for DJI Mavic 2 Pro/Zoom/Mavic Air/Pro/Platinum,Parrot Anafi,Autel EVO,Phantom Series: Electronics

Buy Skyreat 1.14ft / 35cm Lightning USB Cable Cord Apple MFi Certified Right Size Angle for DJI Mavic 2 Pro/Zoom/Mavic Air/Pro/Platinum, Parrot Anafi, Autel EVO, Phantom Series: Lightning Cables - Amazon.com ✓ FREE DELIVERY possible on eligible purchases

www.amazon.com

I no longer an in need of a cable, but I tried that link u sent. It is currently unavailable.

parkgt · Jul 21, 2020

superflyguy said:
I no longer an in need of a cable, but I tried that link u sent. It is currently unavailable.

Sorry about that bought my last one in May for the E2. It is available on e-bay for a little more.

Hawaii Drone Imaging · Jul 21, 2020

superflyguy said:
I received my Evo II 6K Pro Rugged Bundle yesterday, such a great day ...until I discovered there is no included cable to connect the controller w/ my iPhone which has a lightning connector . REALLY, How can this be? Anyway, now I'm wondering what my choices are. Page 74 of the Evo II series manual indicates that "SUPPORTED USB PORT TYPES: Lightning, micro USB, (Type-B), USB-C

If a cable exists will you please direct me to a vendor, and a specific part number? I'm itching to fly this bird (rather than return it for a refund.)

Thank you!

Yea, I figured they would've had one included also. I picked up one of these guys. Very nice build. Good luck.

USB A - Lightning Cable 35cm

Connection with Drone’s Remote Controller Tailored for the connection between a drone’s remote controller and your iPhone or iPad to control shooting with a bigger screen. A 35cm cable length precisely satisfies the need for connection between a drone’s remote controller and your iPhone or iPad...

www.pgytech.com

Flip · Jul 21, 2020

Waldo Pepper said:
Yes, that will work. That’s what I use, Don’t let this minor problem ruin your first experiences with the Evo 2.

I picked up the Eve 2 Pro last month, probably one of my best drone purchases ever and I’ve made plenty. Here’s a picture taken last night off the rocky side of a mountain, with 3xzoom. Evo 2 Pro is great for rough terrain photography or video capturing wildlife.

Enjoy your Evo 2 Pro, don’t sweat the small stuff.

Paul

View attachment 7492

Rabbit stew. Right up there with squirrel.