- Joined
- Apr 4, 2018
- Messages
- 3
- Reaction score
- 6
- Location
- Rancho Cordova, CA
- Website
- www.masterairscrew.com
Hello,
We are Master Airscrew and we’re happy to help you if you have any questions about model airplane and multi-rotor propellers.
Hereby, we would like also to announce a replacement campaign for all MAS Autel props purchased in between December 2017 to February 2018.
These props will be replaced free of charge. The campaign will be open till 30th of April.
Please contact our customer support at [email protected] to arrange your exchange.
Although we strive to provide you with the best quality propellers, for a short period of time, some of our propeller upgrade packs for Autel X-star drone may have contained defective propellers. The problem is easily noticeable and is due to defective prop nuts with shorter threaded orifice. As a result the propeller might not be able to fully tighten to the motor shaft and may cause slight wobble on the prop.
The problem was resolved on 10th of Feb with implementation of improved quality control process and changing our supplier of aluminum parts.
Thank you!
Have Fun Flying,
MAS Team
We are Master Airscrew and we’re happy to help you if you have any questions about model airplane and multi-rotor propellers.
Hereby, we would like also to announce a replacement campaign for all MAS Autel props purchased in between December 2017 to February 2018.
These props will be replaced free of charge. The campaign will be open till 30th of April.
Please contact our customer support at [email protected] to arrange your exchange.
Although we strive to provide you with the best quality propellers, for a short period of time, some of our propeller upgrade packs for Autel X-star drone may have contained defective propellers. The problem is easily noticeable and is due to defective prop nuts with shorter threaded orifice. As a result the propeller might not be able to fully tighten to the motor shaft and may cause slight wobble on the prop.
The problem was resolved on 10th of Feb with implementation of improved quality control process and changing our supplier of aluminum parts.
Thank you!
Have Fun Flying,
MAS Team