Autel Robotics introduce: AUTEL CARE!!!!!
- Thread starter lukappaseidue
- Start date
Always had exemplary service from Autel, maybe new management is not up to parr or decided good service was costing them too. much money or they are ex DJI employees, but only since Evo II have I astarded hearing about disgruntle customers.
Autel Robotics Care - EVO II 8K
Please read through the terms of conditions of Autel Robotics Care before purchase. [intro] Any EVO II, EVO II Pro, EVO Nano, and Lite series customer can purchase Autel Robotics Care as long as they are within their one-year warranty period. Customers must also meet one of the following...
auteldrones.com
based on the comparable industry prices, this sounds like the fee for one year. if it's for 2 years, I will be getting it for sure. still, I think I would be willing to wait until march after my e2p has been idle for a few months and then send it in for evaluation and start coverage for the remainder of 2021 (if that's allowed). otherwise, I guess it would be nice if there is an e3p by then.
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I'm guessing this doesn't automatically cover fly-aways or lost drones (i.e. at the bottom of a lake)?
edgardcafe
Well-Known Member
video is no longer there and e2p plan is sold out, wonder what's happening?
eta: video was re-uploaded
It's back.
Also it appears you will need to attach "proof of purchase" which ordinarily is not a big deal but again, we don't know how it affects your ability to obtain approved authorization.
eta: sounds like you send proof of purchase because your drone must have been bought within the last year or else you are automatically disqualified.
....so use the drone under warranty for 12 months and THEN buy autel care to cover you for another 12 month after your warranty is gone.
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I dunno, I'm starting to think twice about buying a nearly $200 service plan for a "used" drone that I haven't had any issues withor close calls with flying. by now i'm pretty comfortable with flying the e2p, not reckless or careless with it, pretty much fly in the same places....not sure why I need it at this point. ?
eta: the Autel Care website changes daily. even though the site is not very well done, there is some new and interesting information posted in the terms and the faq.
eta: the Autel Care website changes daily. even though the site is not very well done, there is some new and interesting information posted in the terms and the faq.
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If you've already opened the packaging, yes, you have to send it in to be inspected. I was lucky and had it there for warranty work and they performed the inspection at the same time. Otherwise, you'll be without your drone for at least two weeks just to get them to look at it. It's crap, but that's there deal.
so weird... seems like i'll look into other insurance? thanks for saving me the call to Autel support!!
i called my insurance company and asked what it would cost if i had a fly away or crash my drone and replacment for one or the other would cost me $60.00 for a year boy jumped on thatSame - which is why I guessed this was another "offer" which is only available in certain parts of the world
DroneFlex
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Purchased.UPDATE - 30 december 2020
Autel Robotics Care is available for purchase
Autel Robotics Care - EVO II 8K
Please read through the terms of conditions of Autel Robotics Care before purchase. [intro] Any EVO II, EVO II Pro, EVO Nano, and Lite series customer can purchase Autel Robotics Care as long as they are within their one-year warranty period. Customers must also meet one of the following...
WOWWWWWWWWW
Autel Robotics introduce the AUTEL CARE, like DJI Style
Autel Robotics introduce la
AUTEL CARE in stile DJI
Autel Robotics Care
Autel Robotics Care Supported Products Process FAQ Terms Autel Robotics Care Nobody knows your Autel Robotics products better than us. This is why we are able to give you the best service and support. Whether it's for accidental damage to your aircraft, gimbal, or camera, Autel Robotics Care...
Autel Robotics Care
Autel Robotics Care
Nobody knows your Autel Robotics products better than us. This is why we are able to give you the best service and support. Whether it's for accidental damage to your aircraft,gimbal,or camera, Autel Robotics Care provides you with a range of repair and replacement services that are tailored to suit your needs.
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Inquiry
Autel Robotics Care
√Rapid repair and replacement services
√Get two replacement services a year
√Coverage for water damage
√Free shipping and delivery
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