Urgent Help Needed: EVO II PRO RTK V3 6K 'Out of Designated Country' Error After Update – No Support Response!

[chanichikun]

Please help me with my EVO II PRO RTK v3 6K. I haven’t used my drone since I purchased it, and after updating the drone, it says, 'The aircraft is out of designated country, cannot take off.' I’m from the Philippines, and no one has replied to my concern with support.

 

[rcee]

Seems you are in no-fly zone.
You try take off 500M from Airport ?

 

[chanichikun]

Seems you are in no-fly zone.
You try take off 500M from Airport ?
View attachment 17813

Thanks for the suggestion! However, my friend can fly his DJI Mavic 3 pro without any issues in the same area. My Autel EVO II V3 used to fly fine before I updated the firmware, but now it says 'aircraft is out of designated country.' Could it be related to the firmware update? I’ll try flying 500 meters away from the airport and see if that works.

 

[chanichikun]

Seems you are in no-fly zone.
You try take off 500M from Airport ?
View attachment 17813

Thanks for the help! I’m wondering if it’s possible to downgrade my firmware to the previous version. Before the update, my Autel EVO II V3 flew without any issues, and I’d like to see if reverting to the old firmware could fix the 'out of designated country' message. Any advice on how to do that?

 

[rcee]

fix the 'out of designated country

What exact version App / fw / android you currently on ?
Does it match with the table:

 

[chanichikun]

Yes, it matches.

 

[chanichikun]

What exact version App / fw / android you currently on ?
Does it match with the table:
View attachment 17814

is this possible to rollback to the old version of the firmware sir?

 

[RSands1]

Quick search of this: rollback to previous version autel evo pro II 6k. Otherwise, good luck.

 

[rcee]

Incomplete data where is the App version and the android system version >????

 

[Spoutnik17]

Guys, if you tap on "missions" you will have the world map. If you look closely at this map you will see some areas in red. I'm pretty sure that you're in those areas. It's due to "new" policy of Autel not to be used in conflicts or "hot" areas.

 

[wcsodennie]

I had an issue kind of like this. My times were off which made my drone not connect properly as the date was off. Have you gone into the controller settings to make sure it is set to the correct time zone? Just a thought. This helped with part of my issue I was having

 

[chanichikun]

I had an issue kind of like this. My times were off which made my drone not connect properly as the date was off. Have you gone into the controller settings to make sure it is set to the correct time zone? Just a thought. This helped with part of my issue I was having

I'm from the Philippines, and I set the region to the US because there was no option to select the Philippines. Also, my time and date are updated.