Jeff Jackson
Member
- Joined
- Mar 21, 2021
- Messages
- 9
- Reaction score
- 3
- Age
- 65
Yesterday's email response from Autel support. Makes me wonder if this effected everyone or if some of us have been unlucky for some reason. I view this as a major issue that you cannot continue recording through waypoint via a waypoint start recording command. Has anyone not had this mission waypoint recording issue? Hopefully he is a man of his word and I hear from him Tuesday.
Subject: Re: 193582 - Evo 2 firmware 2.6.22 start-stop mission recording issue
Hello Jeff,
Thank you for providing additional information. After speaking with my colleagues, I have found no additional information concerning any kind of similar issue from other users. I will go ahead and try to recreate the issue with our in house mobile devices when I am back in the office on Tuesday. Additionally, I will consult with my engineering department to see what kind of issue would cause the problems you are experiencing.
Best,
Travis R.
Customer Service Agent
AUTEL ROBOTICS
Subject: Re: 193582 - Evo 2 firmware 2.6.22 start-stop mission recording issue
Hello Jeff,
Thank you for providing additional information. After speaking with my colleagues, I have found no additional information concerning any kind of similar issue from other users. I will go ahead and try to recreate the issue with our in house mobile devices when I am back in the office on Tuesday. Additionally, I will consult with my engineering department to see what kind of issue would cause the problems you are experiencing.
Best,
Travis R.
Customer Service Agent
AUTEL ROBOTICS