Connect evo max 4t to live deck 2

[GManTexan]

We purchased two of the Live Deck 2 for our Autel EVO Max 4T drones. The promotional materials included the statement that the Live Deck 2 was "required" for Live streaming to Internet Sources and for local viewing via WiFi connection on televisions. The promotional material on the Autel website, the multiple demo videos produced by them, the fact the case has physical spots for it, the incomplete instructions downloaded from their website, the fact that reputable companies were selling the products as a package or as accessories and not aware they would not work together. Along with other reasons all suggest they should have been compatible. It was misleading advertising and something I expected from DJI, but not from Autel. We are buying more Autel units for our county, but skipping the Live Deck 2 on the orders. Also considering skipping thr RTK module as well because it is not clear how that is supposed to be configured either (we wanted the ability to fly multiple units from a single controller) also advertised but not yet implemented.

 

[eric73]

Now it's 6 months! This company has fleeced too many of us. My hopes are to save others from investing in any of there deceptive practices of misleading advertising and no support after the sale. Horrible Reputation from personal experience !

Yes! I had a fly away drone and waiting for a replacement! They keep getting me to send different pictures of what version I got and the flight info it was only one full minute flight and that was it as soon as I calibrated it put it in the air it became disconnected and took off haven't found it since and still waiting for the replacement going on 3 weeks now!

 

[Ezone23]

Yes! I had a fly away drone and waiting for a replacement! They keep getting me to send different pictures of what version I got and the flight info it was only one full minute flight and that was it as soon as I calibrated it put it in the air it became disconnected and took off haven't found it since and still waiting for the replacement going on 3 weeks now!

Sorry that happened to you! Where did you buy it from?
Best to let dealer deal with Autel.

 

[wcsodennie]

Thank you! I am not into debating without a purpose. Truth is Truth. I considered directing him to Autel and ask them why they put Livedeck spot # 5 in case and in Manual! obvious they had intentions but pulled away from fulfilling mission.
I appreciate you chiming in. Have a Great Day. I hope Autel cares to deliver or they will be downriver. peace everyone

I would like to chime in also as this is the type of “baiting” Autel does for some great advertising of a product that isn’t up to that par when sold. They did it with the Max 4t. I ordered as soon as it was available and come to me with almost none of what was advertised. Had to wait for a while for a firmware update to get more features the ad promised. I guess I didnt read the fine printed that was tacked onto the ad somewhere…”features will be available as soon as we can get the programming correct”. This happened 4 times in the year I had it. The mesh network…I wont even go into that. Even sounds great in theory….but there isn’t a chance in hell i would put two Autels in the air and try flying them at the same time. Of course only to find out, Autel is going to debate me and pretty much ask me to become a programmer to get the information off the drone and to them. And to compare DJI to Autel, is like comparing apples to rocks. I am going to admit this though, the product in its best form was great, but if you cant support it because of lack of people at the lowest level, then you cant be a growing good company. It truly feels like there are about 10 people total working at Autel, three of them CS in Washington state who can only do the minimum that it says in there “if this then that” book. I have to be done with even talking about it. Especially with the latest BS in my story.