Attention to our Android users: Due to the number of upcoming changes in the Autel Explorer App, along with updated requirements of the Google Play Store, we have to release a new version of the Autel Explorer App instead of updating the original one. If you are using an older version of the Autel Explorer app, you must follow the below instructions to upgrade and save your flight logs:
1. Sync flights to the cloud from your Autel Explorer account
2. Uninstall the Autel Explorer app from your Android device
3. Find and reinstall the Autel Explorer app from the Google Play Store
If your flight logs are not synced prior to uninstalling the Autel Explorer app, all data will be lost and cannot be recovered. If you do not wish to sync to the cloud, you may skip step 1.
If you encounter any bugs, glitches, lack of functionality, or any other problems with the firmware, please let us know immediately by contacting Customer Support at 1-844-MY-AUTEL, email us at [email protected], or chat with us online at AutelDrones.com.
Thanks for your support and happy flying!
1. Sync flights to the cloud from your Autel Explorer account
2. Uninstall the Autel Explorer app from your Android device
3. Find and reinstall the Autel Explorer app from the Google Play Store
If your flight logs are not synced prior to uninstalling the Autel Explorer app, all data will be lost and cannot be recovered. If you do not wish to sync to the cloud, you may skip step 1.
If you encounter any bugs, glitches, lack of functionality, or any other problems with the firmware, please let us know immediately by contacting Customer Support at 1-844-MY-AUTEL, email us at [email protected], or chat with us online at AutelDrones.com.
Thanks for your support and happy flying!