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Smart Controller V1 not syncing flights to cloud correctly

jaja6009

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Joined
Mar 3, 2020
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Information
Smart Controller V1 with the newest version of Autel Explorer (Used only for the Evo 2 Dual V1)
Autel Evo 2 Dual V1
Autel Evo
Dronelogbook.com software


I am having problems with flight syc in the cloud with with the Evo 2 Dual using the Smart Controller V1. On the Smart Controller I can only see flights completed while using the Smart Controller. There are multiple other flights that were done using the standard controller with a cell phone as th device.
When logged into the account for Autel, I cannot see any of the Evo flights or the flights from the Evo 2 Dual V1 that were not conducted with the Smart Controller.

When I look at the phone that was used when flying the Evo 2 Dual V1 and the standard controller, all flights are there and all flights from the Evo are also there.

A very weird thing is that when using Air Data for flight logs, all flights are imported and viewable, so I know that the flights are in the Autel cloud. But when using my paid subscription for Dronelogbook.com, I cannot get it to download my Autel Evo 2 Dual V1 flights conducted with the Smart Controller.

Does anyon have any idea on this?

The only thing I can think of is to uninstall Autel Explorer on the Smart Controller V1 and then reinstall from apk.
 

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