Guys,
I am seriously thinking of getting an Autel drone, but their lack of support scares me a lot. As you all know, all Chinese products have an issue with QC. No matter what product or brand, it's the same.
DJI has known QC issues and so far, I believe Autel does, if based on my research so far. Normally I guess, the QC involve the lens/camera, since these require a lot of precision in manufacturing. The only reason you're not hearing or reading much about QC issues with drones is because most people are happy with sub-standard image quality, or maybe they don't really know what is good image quality to even bother. Most people are just looking for some toy that can easily fly and take decent images/video.
So anyway, I'd like to know what are your experiences with Autel? Is it easy to claim warranty and/or exchange and/or repair Autel drones? I'm picking up horror stories in this forum and elsewhere regarding Autel customer service, or more importantly, their approach as a company to "customer service".
I am seriously thinking of getting an Autel drone, but their lack of support scares me a lot. As you all know, all Chinese products have an issue with QC. No matter what product or brand, it's the same.
DJI has known QC issues and so far, I believe Autel does, if based on my research so far. Normally I guess, the QC involve the lens/camera, since these require a lot of precision in manufacturing. The only reason you're not hearing or reading much about QC issues with drones is because most people are happy with sub-standard image quality, or maybe they don't really know what is good image quality to even bother. Most people are just looking for some toy that can easily fly and take decent images/video.
So anyway, I'd like to know what are your experiences with Autel? Is it easy to claim warranty and/or exchange and/or repair Autel drones? I'm picking up horror stories in this forum and elsewhere regarding Autel customer service, or more importantly, their approach as a company to "customer service".