Thermal camera does not work after an upgrade.

[Daddly]

Hello,

I have a few 4T drones and started having an issue with the thermal camera after upgrading from 1.5.0.xx to 1.6.xx firmware on one drone.
I see N/A IR, no stream, just a blank rectangle where the image should be. The day camera works fine, and zoom works as well.
No errors on the remote. No errors in Logcat that I can spot.
I tried switching remotes - nothing.
I switched gimbals with the cameras and it works, so it looks like the software issue of the camera module or any other related to it.
The downgrade to the previous version didn't resolve the issue.
I compared versions of all modules and they are the same
Does anyone experience the same issue?

 

[Ezone23]

Sorry to hear. I've been without my Max4T since it flew away November 11th.

I'm concerned that more problems are coming, so I'm waiting to see if Autel addresses our issues and solves them.
I look forward to hearing what you learn, if anything from Them!
Thanks for sharing.
Manny

 

[Daddly]

logcat on the remote shows a lot of errors -> Android NDK / MediaPlayer - Customer player logging C2DColorConvert
IDK if these are related, but I'm thinking of streaming the video via server, maybe the problem is in the video player on the remote whole the stream itself could be working.