We are working to get through our ticketing of emails, chats, PMs, voicemails, etc as quickly as possible. Yesterday's announcement has sure created a huge spike in communications for our team regarding the Autel Robotics servicing of our business, and rightfully so. Hopefully you have now been in communication with a member of our team. If you have not heard from someone, PM us on the forum and we'll be happy to provide any clarity needed.
We as a dealer unfortunately have no ability to discount in this situation as 1) margins are extremely thin, 2) Autel has pricing policies and procedures that we strictly adhere to, 3) demand on the limited supply of Smart Controller (V1) has increased substantially since yesterday's announcement and supply is known to be limited. Maybe you were implying Autel in this message, yes it would be nice to see, but doubtful and would not be expected, could they make it up elsewhere to the user base, absolutely!