Front Obstacle Sensor Acting Strange

[Eagle928]

For some reason my front right sensor sees an obstacle and won't move forward when nothing is there and is facing away from the sun. Is there a way to correct this other than to send it in to Autel Robotics? I have to turn off the sensors before i can fly it forward. Elevation doesn't seem to matter much but it does seem somewhat intermittent. Sensors are clean and not scratched. I thought i would ask here before calling Autel.

 

[herein2021]

For some reason my front right sensor sees an obstacle and won't move forward when nothing is there and is facing away from the sun. Is there a way to correct this other than to send it in to Autel Robotics? I have to turn off the sensors before i can fly it forward. Elevation doesn't seem to matter much but it does seem somewhat intermittent. Sensors are clean and not scratched. I thought i would ask here before calling Autel.

Have you tried this?

EVO II Obstacle Avoidance Calibration Tool

Current Version: Windows: V1.1.0 (please click here to download)Mac OS: V1.0.5 (please click here to download) System requirements: Support 64bit operational systems only (Windows 7 / 10, Mac OS) Recommended screen resolution is 1920*1080 and above Recommended CPU for desktop: Intel i5-4590 and...

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[Eagle928]

Thank you. I will give that a try!

 

[Eagle928]

Well ain't that a kick in the teeth. It won't run on my win7 32 bit system or my 64 bit Linux system using a windows (wine) emulator.

 

[herein2021]

Well ain't that a kick in the teeth. It won't run on my win7 32 bit system or my 64 bit Linux system using a windows (wine) emulator.

Within your emulator are you running a 64bit version of Windows? Tech support (if you ever manage to reach them) will probably not even give you an RMA number until you have tried their calibration sequence.

 

[Eagle928]

Within your emulator are you running a 64bit version of Windows? Tech support (if you ever manage to reach them) will probably not even give you an RMA number until you have tried their calibration sequence.

I'm sure you're right. I ordered a new Win10 64 bit on a flash drive today. I'm sure I will need it at some point besides now so I bit the bullet.

The good news is an IMU calibration appears to have fixed it but now i have the dreaded horizon tilt so i will go through the sequence again (IMU, GIMBAL, Compass calibrations) tomorrow.

Thanks again on the heads up for the sensor calibration. I will do that in the future for sure.

Yes; the Wine emulator is 64 bit. The program opens but that's about as far as it gets. It doesn't recognize when I plug the AC in whether the AC is powered up or not.

 

[Eagle928]

Have you tried this?

EVO II Obstacle Avoidance Calibration Tool

Current Version: Windows: V1.1.0 (please click here to download)Mac OS: V1.0.5 (please click here to download) System requirements: Support 64bit operational systems only (Windows 7 / 10, Mac OS) Recommended screen resolution is 1920*1080 and above Recommended CPU for desktop: Intel i5-4590 and...

auteldrones.com

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Well this appears to have worked. Thank you again! I must say the utility isn't the easiest to work with and it did take a while but hey; it did work.