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"unknown battery

John

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Joined
May 14, 2021
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Pro 6k for about 3 months now... I was flying at about 40 ft altitude and maybe 30 ft away when "unknown battery " flashed up on the controller and the drone started landing. i had enough time and power to bring it back towards me for a grass landing.. now if you put it in the drone the controller says "unknown battery" ?
My other 2 batteries are fine. the controller says almost fully charged and only 7 cycles on the suspect battery.

Has this happened to anyone else and what does it mean? Calling support in the morning.


Thanks
 
Autel was great. I sent them screenshots and they replied back within the hour and said okay we're sending you a new battery
 
My next question would be what happens if you drop an autel fully charged unknown damage battery into a 5 gallon bucket of water???
 

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