Hello everyone,
Thank you in advance for reading this, and I hope one of you can help me...
I'm contacting you today because I'm having a major problem with the batteries in my AUTEL Evo II Pro 6k V2 drone. Out of 4 batteries purchased, I now have 3 that are unusable, displaying the message "Unknown Battery" on the controller. The batteries have never been abused, stored in extreme conditions, show no signs of swelling or wear, and have no abnormal voltage.
The 4 batteries are XE3_7100_1155 model, and here are the serial numbers of the 3 displaying the error message:
- B54821450515
- B54821451248
- B54821406066
The working one is number B54821394830.
Have you encountered this problem before? Do you know how to solve it? My firmware is up to date, the batteries are still charged correctly... I don't know what to do.
Thank you and have a nice day!
Thank you in advance for reading this, and I hope one of you can help me...
I'm contacting you today because I'm having a major problem with the batteries in my AUTEL Evo II Pro 6k V2 drone. Out of 4 batteries purchased, I now have 3 that are unusable, displaying the message "Unknown Battery" on the controller. The batteries have never been abused, stored in extreme conditions, show no signs of swelling or wear, and have no abnormal voltage.
The 4 batteries are XE3_7100_1155 model, and here are the serial numbers of the 3 displaying the error message:
- B54821450515
- B54821451248
- B54821406066
The working one is number B54821394830.
Have you encountered this problem before? Do you know how to solve it? My firmware is up to date, the batteries are still charged correctly... I don't know what to do.
Thank you and have a nice day!