Not a bad price

[swings16]

They paid for the shipping both ways, took about 3 days for Fed Ex to get it there, they had it about 3 days, I talked to them on the phone and several email conversations. They were not going to repair it as it was water damaged but offered me a refurbished for $650. I decided not to go that route so then sent it back and it didn't cost me anything. However, it took FedEx a week to get it back to me and I should have arranged to pick it up at their drop off location because they attempted delivery 3 times (we all work during the day) and then they returned it to the shipping location. I had to take a day off of work and drive an hour to pick it up. Not Autel's fault, they were fine to work with.

Thanks
sorry about they not being able to fix it but maybe in the long run it will all work out in your favor

I agree with you about Customer Service @ Autel

EVERY interaction i have had with them was professional..to the point and were a pleasure to deal with

They will be getting MY Evo today (according to Fed Ex) and i am sure that they will do the right thing and get me up and running for a fair price

The Shipping back + forth...FREE ! is another example of their fine customer service

Thanks for the info Tman1265 !