I would not be surprised that they are watching this thread as I know they have been known to frequent the forum.
How did they tied my user to my drone and email? Because they refuse to reply every time I contact them... I wonder who is the member who works for Autel Robotics.
Well, well...I had similar situation. Last Saturday, I took the RC out of the Autel bag just to find out that the base of the antennas were cracked and loose. I called CS and I gave them purchase date (not even a year ago) and all other information. "Don' t worry, still under warranty", I was told. I sent it with their shipping label and RMA. Let's wait. Hopefully I run with better luck! Still I trust Autel high standards towards customer service and quality control.
Considering all the cases we've seen in the forum, I think that was a wise decision. ?
I was forced to pay for a cracked antenna some time back. Still feel that I was used by Autel.
I emailed him to tell him they weren't right because they were so tight that I was afraid of breaking the antennas sliding them on (cleaning whatever the sticky stuff that was on them helped) and that they didn't allow the antennas to fold right. His response was that they are suppose to be tight. I realized I wasn't going to get anywhere with him so I ended up filing/sanding the pieces so that the antennas would still fold. I also had to glue the orange antenna cover back together because it had come apart on both sides. I thought when I ordered them that they were designed with the proper clearance to allow them to fold still based on his video on the website. Not the case without some modification (which kind if defeats the purpose of paying someone else to make them). I guess take it for what they are, cheap protection that will need some work to make them work properly.
Reason they are tight, is to prevent them from falling off. I do agree on the antennas no longer folding perfectly. I just fold them by turning them a little bit. Didn't purchase the antenna cover.
I get they need to be snug...these would barely slide on. To get them off I had to put a little oil on the antenna and work them off. Again that may because they had some sticky resin crap all over them
I don't get critical very often but I do have to chime in on this one. Nothing personal, I'm just a disappointed consumer.
I'm glad I am not the only one. Thank you! The video is beyond misleading! Once I finally got them on the first time and realized the antennas wouldn't fold due to the poor tolerances (again that isn't what the video shows) I had to put mineral oil on the antennas to get them back off ( partially because of the sticky crap all over them). After alot of filing and sanding then cleaning them up with rubbing alcohol I was able to get them to slide on like he shows in the video. I also filed/sanded the areas where the antennas tips touch to get the antennas to fold right. Then I had to glue the orange cover on both sides because it was separating from the top. I also ordered the battery terminal.covers and 5 of the 6 I had to clean up to get to work right. When I emailed him he didn't seem overly concerned telling me that they are suppose to be snug. Paid him.to.give me a rough product that I had to finish I guess.I don't get critical very often but I do have to chime in on this one. Nothing personal, I'm just a disappointed consumer.
I also bought the Hinge Protectors as well as the antenna cover and the A/B button rings. And just as you discovered, the hinge protectors are a poorly made item with a terrible fit up on the antennas. I could only slide mine down less than one half inch before they were so tight I could barely "reverse course" and pull them off. It was as if the heat produced at the molecular level from the pressure and friction between the two surfaces was bonding them together when forcing the sleeve down the antenna.
If I were to somehow be successful at sliding them all the way down to the hinge without snapping the antenna I can guarantee you would never be able to remove them. The force it would take pulling them off would rip the antennas right out of the RC body. Mine remain in the shipping bag until I can get out my tiny jeweler's files and just as you, begin filing down the interior dimensions as well as the outer fit to get them functional. I had considered contacting the maker about this apparent manufacturing flaw but the 'damage' was already done at my end with my purchase. The marketing video is very misleading on attaching the hinge protectors and their performance. And it shows there is no tight fit.
After I re-machine the hinge protectors I will purposely leave them almost loose (like in the video) and put a drop of hot melt glue on the antennas next to the protector edge as an added precaution. Or use a tiny rubber band or O ring rolled down to the item which should work as a seat belt. As far as the antenna cover, I hold it on with a rubber band when storing the RC in the case for now since I don't have the hinge protectors mounted yet.
The button rings do work. Since attaching them I've not had one accidental press of A or B. But it was a pain trying to cut out the center of the two sided tape for a clean smooth edge. I had to use tiny scissors I use to tie fishing flies in order to access the interior of the ring. Perhaps cuticle scissors would also work if your significant other has a manicure kit. A single edge razor blade just don't cut it.
I'm very meticulous about my antenna deployment and stowaway beginning as soon as I read the posts about cracks and pin failures. And figured I could avoid becoming a 'victim' by intensifying the scrutiny of my use procedures. Looks like I need to double that effort. LOL Thnx.
With respect to your engineered legs, it doesn't appear they can pivot once the antennas are deployed. When I mount my 8" tablet on the RC its really top heavy. Would your legs still balance the setup with a tablet or does it only work with lighter cell phones? It would appear making a two piece assembly with a hinge pin that allows the legs to extend out would stabilize even the largest tablets. Much like the table top 8x10 picture frames with their fold out brace.
