firmware update issue

Hello Group! I'm new to the Autel Pilots group and brand new to drones (old school videographer). So, I just got my EVO II yesterday and already there are issues. First I can't use my old LG Aristo 2 Android phone to run the app, (Autel Tech support says NO!) it won't connect to the...

I updated the firmware on my Evo II Pro this evening to firmware version 2.5.0 dated Aug-04-2020. After successfully completing the firmware update from the Autel Explorer app on my Android mobile device connected to the remote control (RC), I power cycled the Evo II aircraft and RC as...