firmware update issue

On March 6, 2025, I sent my done to the Autel repair center in Germany. This was because the drone did not work after the firmware update. After contacting the Autel service desk, I received the information to send it to Germany. According to the track and trace, my drone arrived there on March...

Hello Everyone, I'm trying to update my Evo Lite+ to the latest firmware version V2.0.19. I've read that some users are choosing to skip this update, but on iOS, the app doesn’t allow me to fly without updating. I've used a new, compatible SD card formatted via the Autel Sky app. However...

Hi Guys, I previously have used evo2 pro v1 with no dramas and, bottom line, I know how to use it and update the firmware I bought the v2 and it was failing to update the firmware. I did it through the app on my apple device. After downloading it, I clicked on UPLOAD FIRMWARE and the RC...

Hello Group! I'm new to the Autel Pilots group and brand new to drones (old school videographer). So, I just got my EVO II yesterday and already there are issues. First I can't use my old LG Aristo 2 Android phone to run the app, (Autel Tech support says NO!) it won't connect to the...

I updated the firmware on my Evo II Pro this evening to firmware version 2.5.0 dated Aug-04-2020. After successfully completing the firmware update from the Autel Explorer app on my Android mobile device connected to the remote control (RC), I power cycled the Evo II aircraft and RC as...