I contacted customer service last night and this morning they replied. After some back and forth it was determined my E2P is now a parts drone only. Bad sensor and bad gimbal made the repair cost prohibitive. I'm taking responsibility for this one. It's not on Autel. I am wrestling with getting another one even though I already have a second one in good shape. I like having a backup and I do like these drones better than the DJI drones I have. Especially now that I have learned how to get the most out of them.
One other option might be to get the Air 2S with the 1" sensor. Still mulling it over. I guess I have a couple of days before the prices go back up on the
E2's.