Ive owned an EVO for 3 years love all of it except 2 fairy serious issues, one i'm still currently having and its enough to make me never buy one again.
First issue and one that is all over this forum and that is the batteries. You need to charge them as close to your flying time as possible as when they sit for 2 days or more, the battery percentage reading is inaccurate. I.e. your battery might say "95% charge/23 minutes of flight time", you take off and fly over the water for 5 minutes, all of a sudden your battery reads at 5% and tries to 'Fly Home', then emergency lands in the water 1 km away.
This rapid decline in battery percentage, or leakage may be a best term to describe the issue, genuinely reduces my confidence to fly over water, canyons, cliffs, pretty much anywhere thats not a flat accessible paddock. Its like flying an aeroplane that shows a full tank of fuel, then all of a sudden its half full, then a 1/4 full then empty.!! SO, charge you batteries as close as possible to your fly time and all should be well.
The second and more serious issue in my opinion is the extreme lack of back up service in Australia. I need some out of warranty repair works done that im happy to pay for however Autel will not respond to emails or messages. If I cant get parts, its going into the bin.!!
At the time I paid close to $2KAUD with the extra batteries kit and I do expect to get a few more years of customer service and support from Autel. Seems they have ZERO respect for their customers so I will continue to spread the word until they respond as its not fair for consumers to be duped out of their hard earned money.
ITs all good and well to build a flashy website and new updated specced-up drone models, but one needs to stand by their customers with older products. Based on their current performance, I will never purchase an Autel product again, EVER.!!
Overall I love the drone for many reasons but its not much good if I cant get a response from Autel, get parts or get it repaired, its essentially a useless blob of expensive orange plastic and electronics!!