Ever since I purchased my EVO Lite + in February 2024, I consistently receive the message, “RC Disconnected”. Since the time of purchase, I’ve only had 3 successful flights. Autel Support will no longer return my phone calls, and email support either gets upset when I request status on the open case, or they request additional information in different forms than previously provided.
I’ve asked to return the drone for a refund, which was answered with a request for more of the same troubleshooting information, but in a different format.
Since, Autel Support cannot resolve this issue and I’m apparently stuck with an EVO Lite + that never worked… has anyone ever successfully resolved “RC Disconnected” issue without the support of Autel?
Thanks,
Rich
I’ve asked to return the drone for a refund, which was answered with a request for more of the same troubleshooting information, but in a different format.
Since, Autel Support cannot resolve this issue and I’m apparently stuck with an EVO Lite + that never worked… has anyone ever successfully resolved “RC Disconnected” issue without the support of Autel?
Thanks,
Rich