"Network unavailable" trying to sync flight logs

[PoqFFEMTP]

So I'm getting this error when I'm trying to sync my flight logs. Is anyone else getting this or am I missing something?

 

[Barboza]

Well just synched once and it was succesful but I was on the beta version of explorer app , you might want to give it a try or if you are usimg your phone try switching to cellular data .

 

[PoqFFEMTP]

Well just synched once and it was succesful but I was on the beta version of explorer app , you might want to give it a try or if you are usimg your phone try switching to cellular data .

Nope, tried them both. No help. ??‍

 

[Barboza]

Nope, tried them both. No help. ??‍

Is your android or ios device up to date ?

 

[Barboza]

Also check the program permissions

 

[PoqFFEMTP]

Also check the program permissions

Nope, checked that. Full permissions

 

[PoqFFEMTP]

Also check the program permissions

And everything g is up to date

 

[Barboza]

Well atm that is all I can think about , If you can find the folder location of the fly logs copy em , uninstall explorer and reinstall it and paste em back and try synching

 

[PingSpike]

Is anyone else getting this or am I missing something?

Yup, exactly the same issue here. Tried WiFi only, tried 4G only. No dice.

Firmware all up to date, app on iPhone up to date.

Did you ever resolve this @PoqFFEMTP ? Or has anyone else come across this problem?

 

[PingSpike]

After a lot of trial and error, I've fixed it.

Well, found the cause at least.

I deleted the app and reinstalled it (lost all flight logs ). When I reinstalled the app it asked me to enable database access. This is also a toggle in the Settings of the app.

It turns out that if you disable this option, every time you try to sync your flight records you get a "Network Unavailable" error.

Re-enable the option and the flight records sync fine. But you now have to enter your password every time