m0j0
Well-Known Member
- Joined
- Aug 31, 2016
- Messages
- 97
- Reaction score
- 33
- Age
- 48
I had a feeling that was going to be the case. Not a good way to keep loyal customers by abandoning them after making promises some of us considered when purchasing Autel.
And no more of the promised features the XSP was promised, not a good way to treat the people who supported them.![]()
And I'm done with Autel. Just like that. I jumped ship. I knew better. Listened to all the bashing of the other product.. new drone every year.. blah blah bla... bad CS bla bla bla. Pumpkin is modular, won't have to upgrade for a while. Argh!!! I'm pissed and done with them, my kid can have it. I'll chalk that one up as a loss.
Might go a long ways toward "mending fences" with their existing customer base to offer something like a $200 "customer loyalty" discount off the EVO to registered XSP owners...
Why in the world would they do that? I bought the XSP last year when they pushed out the info on new cams. Why would I trust them ever again. I feel like I was lied to... from here out I will not by another Autel product based on their promises. In fact it will take a monumental achievement on their part for me to consider purchasing again.
If you are thinking about a Yuneec be sure you check out the operating software and the way it works. I am not a fan.
I ditched mine. I had so many problems with it. Yuneec customer service was great though. Both times I shipped mine back. The third time I just cut bait. XSP is a better platform.
If you think you've been so wronged by Autel, try dealing with DJI. You'll quickly see what it's like to deal with a company that doesn't give two $hits about it's customers...
I have had them all.. I have had 3 iterations of DJI products and never had a CS problem not one. In fact they were the only ones to throw in completely new parts for free on a product that wasn't even in warranty. Not only that but I have only had to send my DJI stuff for repairs on issues that were 100% on me. Yuneec - holy crap. I flew mine a total of 10 times.. by mine I mean my H that had more flights on returns and repairs then I had flying it personally. Autel - has been great but... I only purchased the XSP because I didn't want to keep burning through birds every year. I have flown it a handful of times because I wanted to use it with the new camera they announced. Well poop! Now I have essentially an improved P3p.. great. Can't even use Litchi with it. Like I said.. done with Autel. They had one job. Get me a new cam that was equal to the P4P nope.. fail. So I'm eating this one. Got burned. Won't happen again.
Autel does not take pre orders
That should tell you something.. no way I would drop a dime on vapor ware.
Is that "your photo" or theirs? Not sure what I'm looking at.
Also, I'm likely missing something on the spec of a 7km range. Other than having a stronger/reliable communications channel with the EVO, who can maintain a visual at 4+ miles out?
I can with My Mavic,P3A, P3p
Last edited by a moderator: