Hello everyone. I am a Detective/Sergeant with a Sheriff's Department in South Central Missouri. We recently began using an Autel EVO II Dual 640T Enterprise. So far, so good. Then, all of a sudden, I was having trouble taking photos or videos with the aircraft. The camera appears to work fine, including thermal. However, when I try to look at the photo I've just taken, or the video, all I get on the controller is a white screen with the Autel logo. I also cannot view the photos or videos on a computer. Any ideas? Did I inadvertently change a setting? I've reset the camera, re-calibrated everything, and reloaded the firmware.