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Evo Lite 640t

dfoley

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Joined
May 19, 2025
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Hello
I purchased an evo lite 640t enterprise from amazon.."autel official" authorized seller. I received it charged it up and turned it on. Immediately asked for update so I updated both rc and aircraft. Update stalled at 98% and seemed to complete a few minutes later. After update unable to pair. Rc firmware is incorrect. Customer service asked for some logs which I sent and they sent new firmware. Followed the steps and now it just says "this is the latest version". Smart controller v2 se I believe. Anyone else have this issue or more importantly a solution? They want me to send the tar files again which im about to do but I just dont see that chamhing anything. Found a few threads but no solutions. Texas, USA.
 
From an sd card. Was able to get the aircraft to accept the update but the controller will not. It acknowledges the update on the controller only to display "update failed error code 10011". SD card in a usb adapter
 

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