Evo 2 pro Range problem
- Thread starter Barboza
- Start date
Jagerbomb52
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We are not affiliated with Autel. We can answer most questions and
provide solutions to most problems, but ultimately, we may have to
refer you to Autel for a resolution.
Try calling or emailing Autel support
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Customer Service United States Email: [email protected] Toll-free: (844) MY AUTEL or (844) 692-8835 For Enterprise support
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I will email support but I also want to share my experience . I know the forum and autel are not affilited 
but I thought there were members who are autel employees here ?
but I thought there were members who are autel employees here ?
Jagerbomb52
Well-Known Member
I will email support but I also want to share my experience . I know the forum and autel are not affilited
Nope, one or two used to stop by but they where either fired or quit the company. That was about 3 years ago. I think they are told not to comment on any platform they cannot control.
I c , thx for the info , I emailed support , I will post my conversation with the support department so those who r planing to buy evo 2 can share my experience.
Micander
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The 220 meters are definitely too low. Is your E2P the FCC or CE Version? Was it in an urban environment or out in the fields? Even the 950 meters of the M2P would be pretty low when you're not in an area with heavy disturbances.
Jagerbomb52
Well-Known Member
Yes that is the way it is suppose to work. Is your country CE? Most European countries are I think.
Micander
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Well, mine has at least a CE sign and i use it in Europe, so my range should be a bit shorter that the FCC Version. Still, as long as my antennas are out (Yeah, i forgot that more than once), i can easily do 500-600 meters in a busy area - i didn't try more yet because my insurance only kicks in next week. Did your E2P return home or only nag about a weak signal? Mine does the latter sometimes...
Micander
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I don't know if they fixed something concerning the radio signal in the last update - but did you already install the one from Saturday?
Micander
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This is really weird. It could be the 2.4 GHz band is really screwed up in that area. The M2P can use 5.7, the Evo can't. With 5.7 the range is shorter than 2.4, but in urban areas 5.7 is usually the better choice because you have less disturbances. Still... 200 meters are way too low.
If you wafch the vid I posted 220 meters is really short compared to 950 
but if you watch the vid I posted you will notice signal loss in a much shorter distance
but if you watch the vid I posted you will notice signal loss in a much shorter distance
lukappaseidue
Well-Known Member
How did you orientate the antennas?
Did you know that on EVO the best solution is to point the antennas of the radio control downwards, to form a 90 ° angle so that the flat part of the antenna is facing the drone?
for the pics credits goes to Claudius
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Yes been doing that but well it crash landed 40 mins ago as rc and drone refused to reconnect after a disconnection . After returning home and howering it drone and rc did not reconnect no matter what I did and I could not catch it and it crash landed from 5 meters . There is a new topic I poster with the video of deone and remote not connecting and aftermath
claudius62
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