My result also. The tech support rep at Autel asked me to email him the battery screen from StarLink for the bad battery. It looks like this:
It's a brand new battery that shipped with my X-Star. Doesn't charge when I attach it to the charger, and only shows < 50% when I use the on/off button to show capacity.
Autel Tech. Support wants me to go ahead and fly the X-Star with this battery and purposely override the auto land at 10% capacity left and keep flying until it depletes to 7%. I'm not real confident about doing this as I'm afraid that the battery will suddenly deplete and the bird will fall out of the sky.
I'm waiting for their reply from my email this morning stating this. I'd much prefer if they'd just ship me a replacement battery.
Cheers,
Dan K.