Well it finally happened! My fully charged Autel 2 pro 6k battery at 100% charged the night before the flight, confirmed on the remote control confirmed I had at least 31 1/2 minutes of flight time over the area of Lake Michigan/Pentwater Michigan. A beautiful area by Western Michigan. I took off from the pier head And everything went well and suddenly as I am flying to get some great views of boats entering and exiting Pentwater Lake, my battery went from estimated 26 1/2 minutes to “landing“ immediately! The automatic RTH obviously engaged but Within seconds of RTH being engaged the unit went into “automatic landing“ due to a battery that went from 26 1/2 minutes instantly to zero.!!! Of course I was overwater but not by more than a few hundred yards. Though I try to manually head to the shoreline and the last picture on my remote control that I have on my iPhone shows me to be at about 150 feet elevation and no more than 100 yards offshore, I completely lost signal due to no battery and unfortunately I have no idea where she landed. Water, land,??? I drove around and walked around the area with my remote control on trying to connect but unsuccessful.
The battery I can confirm had far less than 50 charges on it at most and in fact probably a lot less than that. Ion over a dozen batteries as I have/used to have this Evo two pro 6K Version one and I also have an
Evo II to enterprise 640T Version two.
Does anyone know if Autel will even consider helping and obviously loyal customer given the fact that I have two of their more expensive drones now just one).?Does anyone know if Autel will even consider helping and obviously loyal customer given the fact that I have two of their more expensive drones (now just one).? If not Noah I was attracted by hotel because of its lack of Geofencing and prior to the more recent issues of the V1 versus V2 debacle and the recent drop and customer support, I was a big supporter of Autel versus DJI.
Two questions/need recommendations:
One: I would appreciate any/all suggestions as to whether or not the best way I can possibly talk to Autel to see if they might offer some sort of replacement/discounted replacement/whatever?
Two: if this one is on me, and if hotel doesn’t wish to consider replacement or even a discounted replacement of my fly away/sudden dead battery Evo two pro 6K V1, even though it was not user error in my opinion, I now need to replace a drone and since I already have my version two Evo two pro 640DT I primarily need something for my photography/hobby particularly around the Great Lakes of Michigan. That means flying over water. The dreaded curse of drones I know!
Since I need to replace this drawn (whether I get help from Autel or not) I am considering DJI mini pro 3 particularly with its extended battery capability (but Geo fencing is negative even though I am 107 certified)
Versus a replacement product I hotel such as their
nano plus? I just can’t see dumping 2000+ dollars into another hotel or high-end DJI when I already on the Evo two pro 640T (which you won’t see me across any water with by the way) lol
Sorry for the long text, but any and all recommendations would be greatly appreciated! Keith