I bought a brand new x star premium never opened with the seal still on the case. I had researched drones for months trying to decide what to buy and I really liked the. X star so I searched unit I found a new one for 700.00 dollars. I waited so long and I was so excited to get it and tore it open and my excitement went from over the moon to pure disgust when the battery wouldn't do anything or wouldn't charge. I was so disappointed. I called autel hoping they might do something considering it had never been opened and I had heard autel was so great. Well they tell me there is nothing they can do. I guess warranty on a vehicle starts when you buy it but for autel I guess it starts when it is made. They tell me I can buy a new battery on top of the 700.00 I already spent. After calming down I go to buy one and they are out of stock and nobody has any and autel informs me they aren't getting anymore. So I have a brand new never flown x star that is useless and I am so heartbroken and disappointed. But they tell me I can send half of my 700.00 dollar investment back to them and they will knock 10% off of another 1000.00 dollar drone. WOW!!! NO THANKS AUTEL. You can do better than that. I would have never bought this 700.00 dollar paper weight if I would have know how dirty autel really was. You can do better autel. Karma is a ***** and I am sure everybody is watching you. Including GOD!!!! People spend there hard earned money with you during this trying time and you do this. Thank you