Update. I have contact with support, I have made a video that explain the problem. I just got the message that they have send al my information to the engineer's.
I hope we get an answer latest Friday. It is fair to say that they have bean very responsive to me.
And finally I did send a JPG file to the Flir team, They couldn't use the file either. I have done my part, now it is time for Autel to react and fix the problem.
I did download a demo of Sense Themo converter so that I could read the exif from the tiff file. And the same numbers come up but it read the temp as Kelvin. I am very convinced this is a bug in the firmware. The controler shows correct celcius dregres, but the JPG file is empty. As e.g...
I get very grained pictures. In auto and manual mode for the Max and DNG photos in 8K and 4K. Combined with the wrong temperature at IRPC I now consider to deliverer back the drone with in the 30 days return policy. 4500 euros is a lot of money for me, just to waste. I cannot fulfill the...
I have tried the the IR PC tool on 3 different computers and the result is the same my firmware for the drone is V50590, maybe the problem is there. I also wrote a message on WhatsApp to Autel about the problem
Hello Svenf
Thanks for your feedback. I have tried too uninstall and install the software again, but with same result. If i change to Kelvin or Fahrenheit the number becomes twice as big.
But how do you import the Tiff and irg files. I have only the possibility to import JPG files
Hello All
I have been flying for some years now, and got my first Autel Evo II V3, and already when I unbox the Evo, it was love at first sight.
Still learning, the Evo to know. The smart controller is amazing.
On the smart controller everything's is correct- It shows correct temperature in Celsius. When I import pictures from the Evo ii V3 into IRPC Tool, Numbers become crazy. Take a look on the picture