Recent content by Shastaski

Do you have your Part 107? If you do, unlocking your Drone is fairly easy via the general settings and being logged into you DJI Account. If that airport does not have a Tower, it would require just one time of unlocking. If it does have a Tower controller then will need to unlock on each...

Sorry to hear that! What is it that is causing that? Military Base, Airport, Jail?

I would recommend you read through this Forum a bit regarding the Models you are interested in. I had to return a newly purchased Evo 2 Pro V2 in less than a week of receipt because the controller would not connect with the Explorer flight app. Autel Support is worse than DJI and Autel seems...

Try using that same Support number for Autel and use number 2 for Sales instead of number 1 for Support. I got through that way after going through the exact same thing with them 4 times! My Evo 2 Pro V2 I had just purchased, but ended up sending it back as the controller would not connect...

Thank you so much for taking the time to respond! Yes, I tried everything including the USB-A Port. I did speak with Customer Support in Washington State who is aware there is an issue. They were going down the cable replacement route, with my situation, they will look at the USB Module on...

I am not familiar enough with this to be quite honest. That would be a question for their tech support.

I think it is failing as the new firmware is already there on the drone. You should not have to upgrade the Firmware for the drone to upgrade a battery firmware. Is it possible there is a separate file for batteries? In the new firmware zip folder is there a file for the battery

Can you roll back the firmware to a previous version by the same method of using an SD Card? Forgive me if that is what you are doing, I am having a similar issue straight out of the box and I am overly frustrated!

That can be an issue if the drone falls out of the air and hurts someone. I wish they would answer the phone to start!

Just received my Evo 2 Pro and the controller will not connect to my phone. I have attempted many things to get it working. I have a Samsung Note10+ running Android 12. The same phone works with both my DJI Spark and my Mavic 2 Pro with USB Debugging Mode established so the DJI Go 4 App just...