I find it very strange even some of you in the right mind would further investing $1200 to 1600 on a remote that's price is 6 to 7 times jacked up by stamping "Smart controller" no different than stamping " Organic " on food and charging 6 times more, what a greatest rip off.
**--** Knowing the company don't even stand behind its product and supports its customers ! !
B & H Photo has started dropping Autel products as they don't want their Loyal Customers Cheated
**--** Amazon should follow the same guide lines, too.
Demand service with a smile or drop Autel products for good to save your own reputation.
Regards, Ajay Madan
Dear Ajay,
all valued opinions you have there, especially the poor or slow support. In Germany for example Marcotec GmbH being a video and audio specialist dropped Autel for the same reasons. Then CamForPro filled their market gap. So there will always be a place near you to buy Autel Robotics stuff.
I also agree one might expect more smart features with such a name for an RC. But the name RC Pro is already claimed by the competition. So now for better understanding let's not call it a "smart" but a "brighter" RC.
We were first searching for a tablet with a sustained brightness of more than 1200 nits to support missions with flying times of at least 90 minutes or higher (being about 3 drone battery discharges as a minimum). Why the bright screen? To be able to better judge the camera feedback in daylight and have the DOP see details you don't see on a phone. That exact tablet serving all these needs does NOT really exist yet. With a chunky Tripltek tablet you get close to those parameters at about $800. However Tripltek also has no sales nor support in Germany.
Should we choose that option we would also have to add a tablet holder for about $20.
We would also need a backup controller, those are currently sold by Autel at $288.
Now do the math. These items all add up to $1108 in after sales. Suddenly paying the $1199 for the brighter RC with removable thumb sticks and extra HDMI output, while keeping the default controller as backup is not a bad price plan.
The brighter controller having an HDMI output extra, we didn't ask for, will for sure come in handy.
Personally I wanted my controller to have replaceable thumb sticks. Even if it sounds as a silly detail, that small fact alone was worth paying the remaining price difference of $91.
We don't regret investing those extra $ by adding the smart controller to our existing setup with all those cases, tripods, filters, receivers, transmitters and cables already bought to support the drone. The drone is a minor but present part in a bigger plan. The smart controller however has been a game changer.
1updrones.com
