Well Guys it's on the way to Washington St. I've had her since 7/26/16, have 82 flights logged. Never been in a wreck, flying perfectly . A couple days ago I was out flying, had a perfect flight. When battery reached 36% , 8 minutes I landed and replaced battery with fresh battery. Powered on Rc & Premium . Alternating flashing red lights, with the app reading No Attitude Data Gimbal entering sleep mode, and the Rc reading unable to start motors. So I contacted Autel , we tried everything , the patch, new sd card, checked all connections of the gimbal ,just all kinda of things ,but nothing worked. They said they haven't seen this error message before . On 1st run with the patch it unpacked, then downloaded installed the camera update, but would not get passed the second update which was flight control. It kept timing out. I tried 10 times . I even went out and bought a new sd card thinking the old one may have some bad sectors. When we looked into firmwares versions of specific parts, they were blank, nothing there.
I was working Dan from Autels support team who was a really good guy. We tried everything we could think of with no luck. So now it's on it way to the techs to have a look at everything on figure out what's up with it. It's being treated as a warranty issue so they emailed me shipping label nd RMA label . UPS said it takes 5 working days to get there, Autel said 14 days to work on it, so I'm thinking at least a month . Dammit, supposed to be beautiful weather here this weekend . I guess I'll be flying my old one's
Happy flying Guys
I was working Dan from Autels support team who was a really good guy. We tried everything we could think of with no luck. So now it's on it way to the techs to have a look at everything on figure out what's up with it. It's being treated as a warranty issue so they emailed me shipping label nd RMA label . UPS said it takes 5 working days to get there, Autel said 14 days to work on it, so I'm thinking at least a month . Dammit, supposed to be beautiful weather here this weekend . I guess I'll be flying my old one's
Happy flying Guys
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