People who have Pre-Ordered EVO

[Jagerbomb52]

If you have pre-ordered a EVO just know this is not authorized in any way by Autel. You just might get suckered in by some companies that cannot deliver.
I had a CS guy on another problem but I asked him this question while I had his attention.:

Me: Why thank you for your fast response Alejandro. Actually there is something else you can do for me. All these companies like CarolinaDronz taking pre-order money for the EVO from people is this something that is backed from Autel? Is what they are doing OK with Autel? Are they authorized to do this?

Him: So as far as Evo "pre-orders" are concerned, dealers are doing this on their own. If the "pre-orders" are from an authorized dealer (Best Buy, Amazon, Carolina Dronz, B&H, Circuit Street, etc.) the pre-orders should be honored because it is a guarantee that they will have our drones. If the "pre-order" is not from an authorized dealer we cannot guarantee that you will receive an Evo and we do not recommend that you consider buying through them.

Best,

Alejandro R.
Customer Support

 

[Tufargon]

I think his point was per Autel themselves was "only pre-order from an authorized dealer or you might get scammed".

 

[Squirrel!]

I think his point was per Autel themselves was "only pre-order from an authorized dealer or you might get scammed".

Agreed.

 

[Franlac]

Hello from France
I canceled my EVO pre order at CarolinaDronz for 1 month, they paid me back immediately.
I canceled because AUTEL do not plan to sell the EVO in Europe !!
I had the Autel information yesterday!
So no customer service at us ..