Hi,
new to the forum. I live in the UK and have owned an Autel Evo II since 2021.
I was wondering if anybody can give me some advise. I can't seem to find anyway to contact Autel about my drone.
The only email address I can find is a sales address. Which I have contacted with no response.
I own several different drones and don't fly that often.I I only fly in good weather conditions.
I bought the Autel Evo II 8K in April 2021, During that time I have only flown on 2-3 different occasions.
Every 3 months I will put the batteries through a cycle. This month I've noticed there are quite large hair cracks appearing
on the fuselage near the cooling vents of the drone. I don't want to fly the drone for safety reasons until Autel assures me that it would be safe
to do so. I'm also not happy that I've paid over £1100 for the plastic to fail after less than 3 years.
I would also like to add that the drone has had no mishaps such as any hard landings.
If anyone can help me by giving me an address to inform Autel of my unfortunate situation.
Thank you for looking and any help would be greatly appreciated.
Jimmy
P.S. I'm a pensioner by the way and it took me over half an hour to type this with my one finger ha-ha.
new to the forum. I live in the UK and have owned an Autel Evo II since 2021.
I was wondering if anybody can give me some advise. I can't seem to find anyway to contact Autel about my drone.
The only email address I can find is a sales address. Which I have contacted with no response.
I own several different drones and don't fly that often.I I only fly in good weather conditions.
I bought the Autel Evo II 8K in April 2021, During that time I have only flown on 2-3 different occasions.
Every 3 months I will put the batteries through a cycle. This month I've noticed there are quite large hair cracks appearing
on the fuselage near the cooling vents of the drone. I don't want to fly the drone for safety reasons until Autel assures me that it would be safe
to do so. I'm also not happy that I've paid over £1100 for the plastic to fail after less than 3 years.
I would also like to add that the drone has had no mishaps such as any hard landings.
If anyone can help me by giving me an address to inform Autel of my unfortunate situation.
Thank you for looking and any help would be greatly appreciated.
Jimmy
P.S. I'm a pensioner by the way and it took me over half an hour to type this with my one finger ha-ha.
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![20240131_162244[1].jpg](/data/attachments/16/16992-359e5c68d880f38ea77a85db8057428d.jpg?hash=NZ5caNiA84)
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