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Customer Service

bentnail

Member
Joined
Jan 7, 2017
Messages
13
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Age
65
Location
Denver
I have to give Autel a thumbs up for customer service.
I was flying my bird over the water taking pictures of some sailboats and by battery was at 68% and in the flash it was down to 8% and started to land. It had happened once before but maybe I thought it was something I had done wrong. Anyway I barely got it back to shore so what a relief that was.

Called Autel yesterday afternoon and left a message telling them what had
happened. Had one of the guys call me not more than 15 minutes later and said a new battery would be shipped tomorrow meaning today. No question asked.

This is why I own a Autel! ! !

Thank you Autel
Guy Lindsay
 
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