I bought my first Evo 2 Pro in October. Everything was going great until it didn't. On that last flight my drone lost communication and was lost. I contacted Autel and they wanted my flight records. Problem...no flight records had ever been recorded. I bought a replacement drone in December. Subsequent to my second purchase a hiker in the wilderness came across my drone and through a fortuitous series of events I recovered my lost drone. Undamaged.,..A few weeks later, flying my replacement drone which I had fitted with a tracking device was lost due to my error...again no fllight records. I contacted Autel and finally contacted a tech who was able to resolve my flight record problem...but no recoverable flight records. My wife and I spent three days, dodging cactus, rattlesnakes (this is the mountainous desert) and climbing up and down mountains until we were able to locate the second drone by the Marco Polo tracker. Had it not been for the tracking device, I would certainly have permanently lost the second drone.
Lessons learned...1. do not tell the drone to return home when at maximum altitude and a higher obstruction lies in its direct path.
2. Do not back away from the object you are filming without full awareness of what lies behind the drone.
3. Check that your Explorer app is recording your flight records.
4. A Marco Polo tracker is a cheap investment compared to the cost of a replacement drone.
I now have 2 drones with five batteries...life is good and I hope my mistakes help another pilot.
Lessons learned...1. do not tell the drone to return home when at maximum altitude and a higher obstruction lies in its direct path.
2. Do not back away from the object you are filming without full awareness of what lies behind the drone.
3. Check that your Explorer app is recording your flight records.
4. A Marco Polo tracker is a cheap investment compared to the cost of a replacement drone.
I now have 2 drones with five batteries...life is good and I hope my mistakes help another pilot.