Honestly I just got my
Evo II Pro 6k Ruggect Bundle and I ended up returning my Mavic 2 Pro because of the built in Geo Fencing which is stupid and such a pain. I understand we need to fly legally and if we have the clearences we should be able to do so without unlock codes.
If someone decides to fly in a area that they don't have permission that's on them and they face the consequences of fines ect.
I have heard of people trying to get unlock codes and they had a deadline of when they told flight control a date and time and for how long they were going to be flying but DJI delayed providing them the unlock code so they missed the deadline or people are in a area where it says there is a airport huts its abandon or its a small airport that allows drones or sometimes it gives false positives for their glitch software.
There suppose so far has been ok there is a chat and although they don't respond immediately like you would get with the DJI chat. You don't get incompetent people located in China not understanding what you mean cause they don't understand your English that well. I also got a phone call from them too a few days later after I left them a message on the phone and it was a North American person.
Honestly I had a horrible experi ce with trying to return my DJI drone back to them. First off I canceled the order and told them in chat that I didn't want the item anymore and they said they would stop the shipment and not to worry and will take care of it.
Well they didn't take care of it cause the item still shipped.
They told me to refuse the package since I didn't open it and let UPS come pick it back up.
Well USP couldn't come pick it up because they were waiting on DJI to respond to their message so that they could get a correct return label to have it shipped back.
Because of all their issues and then it being passed the 14 day return period which was my fault and making every attempt to get this returned. In the chat they said we'll we need to forward this to our higher ups and see if they can approve this return or not since it was passed 14 days.
I was like no this needs to be approved as this is not my fault. You guys are dropping the ball.
I had to finnalt open up a credit card dispute with the company before I could get anything done and then now that they were worried that they might loose out on the almost $3000 and not have a retired item did they finally do something.
What sucked too was it shipped locally and I even asked them if I could just go to. The address and return it myself and they were like no I'm sorry you can't do that.
I also offered to just drop the package off at USP so they could return it and UPS and DJI saod that I couldn't do that as a refused package and that UPS would have to come to me to pick it up.
Anyways after almost 2 months of spending hours and hours on the phone with UPS, My Credit Crad Company, and DJI I got it returned.
Also they tried calling me from China to my cellphone to rack up charges on my phone instead of the local warehouse calling me I stated or emailing like they were doing.
I didnt answer but because they left a voicemail I got charged and wasn't refunded for that.
Based off all this hassle I will never deal with DJI again.
