On March 6, 2025, I sent my done to the Autel repair center in Germany. This was because the drone did not work after the firmware update. After contacting the Autel service desk, I received the information to send it to Germany. According to the track and trace, my drone arrived there on March...
*UPDATE*
Nevermind. The ball is now rolling. Good luck.
My Evo II Pro is still under warranty. I've attempted to contact tech support for over a week now. I've called and emailed several times but I've yet to receive a reply. When I remain on hold for a tech, I make it to # 1 on the queue...
I just sent a request to Autel to consider making a complete parts catalog available to end users. If anyone else is interested in performing their own maintenance, I would urge you to contact Autel customer support and voice you option. They won't do it unless there's a demand for it.
My...
What is it with these folks who blame everything around them but themselves when a crashed occurred by their own doing. Just read somewhere else where the guy reported that one of the legs of the Evo broke off in mid-flight ? What? He blamed the Evo that it was somehow faulty and had to ship it...