Recent content by SBJBW

I have been shooting with my my Lite+ for a year now and have not had this problem. Just about all I have done has been stills, not videos. I am almost embarrassed to suggest this, but when the drone is shipped, the camera lens area is covered with a thin clear protective plastic that needs to...

Yes. I also contacted them.

The RC controller for my Evo Lite+ will not stay turned off. When I hold and release the power button it turns off. But approximately two seconds later, it turns back on. I have tried repeatedly to turn it off, but the same thing happens every time. Any ideas on how to fix this problem?

I have finally succeeded in registering the remote ID for my Lite+. After several emails with Autel tech support, they escalated the problem up the chain. About a week later, I got a reply to try “1748CLT0xxxx”, where xxxx is the rest of the drone serial number. That worked. Note that they...

My Lite+ suddenly stopped recording the GPS flight logs. I have no idea why. They always appeared after a flight and now they don’t. Is there some setting somewhere that turns them on or off?

The USB Accessories setting makes sense, but it didn’t cure the problem. I think the problem was a faulty USB-C to Lightning cable that came with the drone. I switched to one made by Apple and haven’t had a connectivity problem since.

I’m not familiar with a “usb debugging“ settings on the iPhone, and a search for it in the settings app turns up nothing.

My Lite+ has been experiencing a disconnect of the link that sends imagery to the iPhone. I assume this link goes through the controller as well. The dropout usually occurs several minutes after everything is all connected and it takes off. The controller is still has connectivity with the...

I just got my Part 107 certificate. I took the test May 25 and scored 98%. Whoopi.

I have an Evo Lite+ and it flies well with the initial compass calibration. I live in Santa Barbara, CA and I am planning a trip to Lake Arrowhead. It is about 160 miles away (mostly east) and at 5,000 ft elevation instead of sea level. I’m wondering if I should recalibrate the compass. Maybe...

Yes. That’s what I did. I got the error message and it started this thread. I suggested to Autel that they make sure the FAA is aware of this two-format RID number situation, and I provided the FAA with the emails that Autel sent to me.

This mystery about the Lite+ RID serial number has reached a curious point. The FAA told me the number should begin with “1748C….”. When I passed that info on to Autel, they told me that the Lite series were made with two different RID serial number formats. One begins with “1748C….” and the...

The FAA replied to my Remote ID serial number question in a very timely manner. They said: I can’t find such a number anywhere. I guess I should ask Autel. Maybe it’s coming in a future firmware update.

That’s what I did, and that’s the number the FAA said was not valid. It sounds like I should contact the FAA and ask them what’s wrong with it.

I just received my Evo Lite Plus and went to the FAA Drone Zone to register it. Their first question asks if it has Remote ID. I answered Yes. Then they want the remote ID serial number. The only place I can find something like that is in the Safety section of the Autel Sky App. It lists the...