Recent content by Ladiver

I never called them. Since this was not a critical issue, preventing me from flying, I did everything via e-mail.

FINALLY! As of this afternoon, I was able to activate Autel Care. I worked with support to add the various serial numbers (drone, controller, fumble) into their system.

I am still working with support. As of yesterday, they assured me that I am covered while we are figuring it out. They are definitely trying, so that’s good.

still unable to activate. I will call them on Monday.

dealing with this now!

I found something interesting when looking at the Official Firmware Version Table The following firmware versions are for the Smart Controller, but I have the regular controller that connects to my iPhone. Image Transmission V2.0.1.48 Remote Control Image Transmission V2.0.1.48 I believe I...

Well, flight #3 and I no longer have flight records. Any idea if the info can be pulled from somewhere (besides my a$$)? IOS app Autel Explorer V1.11.43 Firmware Versions Flight Control V0.0.4.73 Camera V0.2.32.97 Remote Control V4.0.0.11 Remote Control Panel V4.0.3.7 Image...

I was trying to register through the website.

Yeah, I will wait to see what Autel comes back with. The package was sealed and there did not appear to be anything tampered with, but the s/n is on the outside of the box, so it is possible that someone grabbed it and registered it. Why someone would do that, I do not know.

This drone is the EVO II 8K and I purchased it for personal use from Best Buy. This specific one is not for government work, rather just a way to decide if spending $10K+ on Autel makes any sense.

Just got back from the park and I was trying to track my dog. No luck no matter what I did. It would recognize and show the dog symbol, but almost immediately after locking on, it would stop. It locked on and tracked my wife, who was with the dog, without issue. Hopefully, someone figures...

***UPDATE*** I was contacted via e-mail this morning (4 hours ago) stating that I was outside of my 48-hour window and may need to send the drone in for them to evaluate! That is super odd because as of writing this post, I am pretty close to 48 hours since opening the box! I responded with...

I am trying to activate the Autel Care, but keep getting a message "The serial number of the fuselage does not meet the conditions for binding insurance." I have 24 hours remaining in the 48-hour window. I called Autel and they are closed this week for CES! Anyone else have this issue? How...

Our Search and Rescue team is using the SARTopo app for missions. We have the ability to track team members via the app or devices such as Garmin InReach or APRS. Does anyone know (or use) any type of real-time tracking? I would love to add the drone as a resource and provide maps of...

Happy New Year! I am brand new to drones and trying to learn as much as possible. I am a member of a local Sheriff's Department Search and Rescue team and have been asked to become a drone pilot. I will be taking a LEO focused drone class in March but wanted to start learning now. I have...