Recent content by Itschrismck

Mike - thank you for the detailed reply this info will be very helpful in maintaining future batteries. I don’t mind replacing batteries I am just worried about the drone malfunction and the warning I got after committing to a flight long distance or over water. Thanks Chris

UPDATE Warranty email sent Aug 4 no reply from Autel Support yet. 1-year warranty is up Aug 12th. Thank you everyone for your support and comments Chris

Well that does not sound good! Wonder what was going on. The warranty is 1 year you will need the following items to start a claim: 1. Digital Copy of Proof of Purchase within 12 months of date ticket was opened 2. First and Last Name 3. Contact Phone Number 4. Your Shipping Address 5...

Yes, I have all the records and flight saved luckily, thanks for your help.

Well that's a bummer, I guess I better grab a few spares since mine are now turning 12 months old... EVO batteries must go by dog years :)

I hope this is my first and last time since I fly over the ocean. Question, were your batteries about 10+ months old?

I literally have 5 days left of warranty, Ill submit a claim tonight thanks again

Thanks for your reply, upon writing my experience above I forgot to mention the drone did go to RTH height at the moment the damaged battery was detected. I guess I now have an orange phone charger :)

Thanks for your reply, upon writing my experience above I forgot to mention the drone did go to RTH height at the moment the damaged battery was detected. I don't recall the voltage at the time my brain was going 100mph. I'll take a safe flight with a good battery and test out the EVOs handling.

Hello Autel Family My EVO 1 is 12 months old along with the 3 batteries and has 10 or so flights on it (never crashed or hard landed) Last weekend I went up for a routine flight at the beach. Once I got over the water I got the "Damaged Battery Warning" and lost complete control on both...