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Recent content by Btaylor9301

  1. Btaylor9301

    Everything but the bird

    Sorry, it’s been sold
  2. Btaylor9301

    Battery or Bird failure

    Talked to Dave with Autel Customer Service today, amazing guy! Dave asked for some documents, I emailed him what he requested. Dave responded within minutes ( literally) and had my issue resolved within 30 minutes. I can’t say enough about Dave and Autel, AWESOME!
  3. Btaylor9301

    CHANGE -- Autel response time

    First hand experience, I have never dealt with such an amazing customer service department..... ever! Dave is who I dealt with, I can’t begin to explain how responsive, professional and respectful he was. The very nature of customer service is difficult because you simply can’t make everyone...
  4. Btaylor9301

    Everything but the bird

    THESE ITEMS ARE NO LONGER AVALIABLE. *** Autel is hands down the VERY BEST sUAS company to deal with! “Dave” in the Customer Service Department is amazing. Signed, Life long Autel Customer
  5. Btaylor9301

    Battery or Bird failure

    Autel Customer Service has been great. Hopefully things work out in the end
  6. Btaylor9301

    Battery or Bird failure

    HELP!?!? What happened?? I was flying a way point mission, pre-scouted area for any obstruction, nothing within 1/2 mile. Upon completion of the mission I had 57% battery life. Bird rose to 300 ft. which was the programmed altitude. Immediately upon reaching 300 feet the battery dropped from...
  7. Btaylor9301

    Everything but the bird

    Thank you! Not sure if it was a battery or bird failure. I flew a “way point” mission. Upon completion I had 57% battery, bird rose to 300 ft. which was my programmed return to home altitude. Immediately upon reaching 300 ft., battery dropped from 57% to 9% (no numerical drop, 57% to 9%)...
  8. Btaylor9301

    Everything but the bird

    Make a REASONABLE offer.
  9. Btaylor9301

    Everything but the bird

    My X-Star Premium made a super fast landing.... crash. I am selling everything but the bird. One of the batteries is almost brand new (2017 Christmas Present). - Case - Charger - Controller - Gimbal parts - Prop wrench - Older battery, holds full charge
  10. Btaylor9301

    Samsung Tab A tablet issue

    My Samsung tablet worked great PRIOR to firmware update. After update the tablet will not work at all. iPhone will connect the App but it is very slow to connect. Tried uninstalling app and reinstalling, no change. Tried to redownload firmware, no change. Any ideas??
  11. Btaylor9301

    Camera disconnect after firmware upgrade

    Prior to the “new firmware” I was able to fly with my iPhone or a Samsung tablet. Both would immediately connect, no problems. Downloaded the “new firmware” and everything changed. Now my iPhone will connect the app but it is VERY slow to connect. The Samsung tablet will not connect at all...