Autel Support Responds and it's Not too Promising

OldBlueHeron · Mar 15, 2022

Oh boy, that sounds promising!

Heinlein · Mar 16, 2022

It's more promising they acknowledged awareness than not.

bkushner · Mar 16, 2022

Heinlein said:
It's more promising they acknowledged awareness than not.

Yes but the WE HAVE NO IDEA WHEN WE'LL FIX IT is a bit concerning. As I mentioned, I've returned my Lite+ so not really mattering to me.

Detritalgeo · Mar 16, 2022

They don't have an exact date that the fix will be released in a FW, just like they don't have an exact date for dynamic track to be released. It would be even more of a disaster if they stayed silent or they prematurely set an arbitrary date and missed it.

surenmunoo · Mar 17, 2022

Below is that they told me March.

bkushner · Mar 18, 2022

Yeah total crap. I flew mine a few times. It's useless for anything other then photos. Luckily I returned mine and had to jump through hoops for that. They are killing themselves here. One of the few things they had going for them was customer support. I waited 6 weeks for a "we're working on it" response. DJI might feed you crap but always reply to support requests.