firmware issue

I just got my 4N and have the controller connected to the drone (can move the gimbal) but it won’t do firmware updates (just says “checking”) I don’t get a video signal on the smart controller either. When I look at the controller it seems like it has the 4T software (assuming it’s different...

I would like to know from other users who have the had issue with the hyperlaspe after this last update. My issue is that I am recording a hyperlaspe video and all of a sudden it resets the counter to zero, its keeps taking photos but the counter resets. Autel had software issues. Anyone else...