Recent content by Mastix

I am having the same question

Autel drones are just dangerous. Too many reports of these machines falling from the sky with no previous advice. My experience is that support usually will not deal with it a leave you by your own, at least in Europe. I am in contact directly with after sales of an Evo Nano Plus that fell...

I have started legal proceedings against Autel. Not only have they not accepted their fault but also after three months they have not returned my drone that was sent to the repair facility in Germany. This has to be the worst technology company on the planet.

Unfortunately , all of you that have Autel drones are in for a tough ride if anything happens. In my experience, this is the worst company I have dealt with in my life. Period.

You are correct. My drone is at a repair facility in Germany Autel fore more than a month and they keep asking me questions, as the function to upload the log files to the cloud does not work. i send them the drone , saved the a video with the log files on my phone, captures of my Autel account...

Same problem here. No idea on how to recover the password

Sure But that is no excuse of such a bad service If they cannot deliver after support they should NOT sell anything I am back in 3 days Still no answer Once I am in Spain at my office I will try to contact them on any channel If then I have no answer I put my lawyer service into it and will...

I am not waiting 6 months Heck I am not waiting 10 days more Once I have finished my travel and I am back to Spain if I have not heard anything from them I will go to court because of warranty breach If they are found guilty they will not only reimburse my drone but by consumer law they might...

Whats wrong with this crooks Why do the dont answer I have seen late answers 2 or 3 days but that dismal service never in my life Now I am still traveling but once I am back in Spain if I haven't heard back from them I will bring them to court because of breach of warranty that in Spain by law...

Well I am having the same issue with an Autel evo Nano plus that fell from the sky Nothing, nada no answer from their European mail Only because of this I will stay away from this company Never again another Autel drone for me In 6 year with dji not a single problem with them This company a...

No no I charged all the batteries the day before I bought the 2 new batteries from Amazon but they seem they are the originals , packaging logo shape everything The only thing that is different is the color Both we're grey and my drone is white They did not have more white ones. In any case this...

Just today my Nano plus fell from the sky in Prague I did a first flight without problems with the original batteries Then I changed the battery to a new one I bought on Amazon a few weeks ago 4 lights I went up 10 seconds later it felt down It is on a very abrupt zone I will try to recover it...