Recent content by markb226

I had the same issue. My android version was fine. It turned out to be something deeper than that....my android phone was still 32bit and Autel changed the code to no longer use 32bit. So even tho my phone was fairly new, I could not use it. I went back and found my original download for the...

Is anyone able to use a Samsung Galaxy A10e with the Autel Sky app? I have not been able to get the new sky app version installed and I'm wondering if I need to upgrade the 2 year old phone that I have. But I hate to spend another $200 to be able to fly this drone again!

Oh great! So if we bought from Autelpilots in China we have to send it back for replacement of the gimbal mounts? I've confirmed from the picture that mine has the incorrect installation.

Is it possible to fly without the phone app? Since mine won't install again for some reason.

Thats the firmware for the craft, I think. The App version is what I was referring to. And for some reason the 'Autel Sky' app is not even in the google play store now?? thanks.

can ANYONE help? I can't fly my drone without the Autel Sky app loaded. (technically, it will fly...but I have none of the features available except from the controller).

update - finally got my autel care activated with help from AutelRobotics support! Thanks!

Anyone have trouble installing Autel Sky v1.1.5 on the Android? It doesn't even show up in the Play Store and when I try to install it from AutelRobotics site it goes to about 75% and then I get a "App Not Installed" message. Very Frustrating. I was flying before this update, now I am...

I have the same error message. I have been emailing back and forth. They asked me for images of my drone purchase and I supplied them. Haven't gotten it resolved yet, although it seems like they are trying.