Recent content by leete

Thanks all! I am unsure about something though and think it may be a software issue. The reason I couldn’t find my drone on Wednesday was due to the lack of the drone`s last flight data. Now I have tested the drone the data has been recorded from the last flight before I lost it. If the flight...

Hi Thanks all for your advice and support. I’m glad to say after 11 hours looking for the drone I have eventually found it- persistence pays!! Now to get a gps tracker fitted!! I am disappointed I still didn’t have any response from autel customer services. Cheers Matt

Thanks. Is this the US customer services number ?

Thanks Paul for the encouragement. It’s my first week into drones after thinking about it for a while, however I’m now pretty downbeat as unable to find. The last data isn’t helpful but I took a line from where I stood to where the drone dropped...and then circumnavigated 20m , maybe 5-6 times...

So another 2 hours today looking for the drone and no luck,10 hours total now. I have had no response from Autel having contacted them through the app on Wednesday and then emailed yesterday. Does anybody have a contact there I could discuss this with? Thanks Matt

Yeah, I can understand the situation. I`m having 1 more hour looking for it tomorrow and then can`t give it anymore time. I just hope Autel come up with a solution for me! Thanks

Do you have any idea how long Autel Customer Service take to respond? Is their customer services fairly good?

For the money of the Evo 2 Pro, in my mind it seems crazy you have to have an external gps finder

Yeah, I did that, but it`s the 56 second flight and actually it was when I took off before heading out, so doesn`t provide the full flight unfortunately. Has anybody stuck a gps finder device to the Autel incase?

Yes that sounds right. I guess it`s my word on the flight time though, they may think it`s just a story, which it isn`t. I`m reluctant to contact the farmer as he may get annoyed and tell me to do one. But then , it is close to harvest so maybe he could skim the top, or it may damage the...

Here are the flight logs from yesterday. The flight at 1716 ( top one) was actually a 15-20 minute flight I think...not 56 seconds. Continuous flight , around 1 km away, back to home to test the camera (selfies) and then speed off straight ahead - which is when it went down. No data to back this...

Hi there. I had my iphone connected

Hi. I googled this but couldn`t find an answer. I bought an Evo2 Pro bundle on Monday. I took the drone out yesterday for a first spin. Initially very impressed with the build quality. My first location was fully recorded and has flight data. My second location only recorded 57 seconds of a...