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Recent content by Bill32092

  1. B

    AutelSky app often won't connect

    If you're willing to switch to Apple, I've had good experience with the iPad mini 4 and the iPad mini 5.
  2. B

    help no connection

    Many thanks, Lifeisfun. Followed the guideline, flashing the aircraft from the SD card completed in 10 minutes. I waited about 15 minutes to make certain that it had completed. Shut down the aircraft and RC. Removed the SD card and formatted it on my laptop. Reinstalled the SD card. Connected...
  3. B

    help no connection

    I have found conflicting advice regarding what to actually save to the SD card. One is to save just the zip file. Two is to save the unzipped/unpacked files directly to the SD card. ?????
  4. B

    help no connection

    I will try that after I finish charging the RC. Thanks again for your help, keeping fingers crossed.
  5. B

    help no connection

    Tried that, on both the Android and iOS devices. The only thing that may have caused this problem... About a week ago I received a pop up on my device that there was a firmware update. The update never completed, and I'm afraid that is what has bricked the aircraft.
  6. B

    help no connection

    Thanks for clarifying. I also have an Android tablet that I have tried, all with the same result.
  7. B

    help no connection

    Thanks for your reply. The cable is a USB-C to lightning because I use an iPad. I've tried several cables, all with the same result. Since you mentioned a USB-C to USB-C cable, are you saying that I should connect the RC directly to the nano Plus?
  8. B

    help no connection

    I'm having the same problem with my Nano+. Tried switching the cable and no joy. Called Autel, left phone number for a return call over a week ago. Sent an email to [email protected] as suggested by the recording when calling their number. No reply. Worst customer service I have ever...