Recent content by bikemonster

Thank you. I paid with my credit card, through PayPal so I guess I’ll have to start figuring that out. Again, Thanks. I wish there was something we could do collectively to make sure this company doesn’t do this to anyone else.

Contacted credit card company and you only have 2 pay periods to dispute a purchase. Charge was made in April and release of Controller was delayed so months (or pay periods) had passed, forfeiting (at least with my credit card) any rights to dispute the charge. I put some of the blame on Autel...

I am totally with you. I have a thread in the general category asking if anyone else in this forum has had problems with this company. If there were a hundred preorders of the smart controller with this company, that’s a lot of money they’ve essentially stollen. Something should be done and...

I also have been trying to get a refund from them for $1199 with no results. I wonder how many people they have stolen from. I contacted Autel Robotics to see if they could do anything about this distributor and they basically said NO, there was nothing they could do. I am not pleased with Autel...

Thanks, that helps.

You’re upset? I paid $1119 for a preorder on the 26th of April, have not received a Smart Controller and am getting no response from the vendor (in China) when I try to contact them. I did purchase my Evo 2 from them when it was released, no problem. Their name and the web site looks like the...

Anyone yet receive a Smart Controller V1 from the store Autelpilot? It’s now August 27 and my preorder was placed April 26th. Ugh! No controller and no replies to my emails placed to the company for a month.

Hi. Just got the following reply from Autelpilot customer service after my third email inquiry. Not sure what to take away from it. I live in fear they’re going to ship me the V2 with no way now of ordering the V1 Smart Controller from another vendor, which is the Evo Pro drone version I own...

Thank you for the info and responding to my question. I’ll keep waiting also.

Since I didn’t get too big a response to my question I called Autel Robotics customer service in Bothell, Washington for answers. By the way, when you Google Autel Robotics (the manufacturer of Evo drones) you get directed to Autelpilot which is a Chinese store selling Evo products. Asked the...

This thread has morphed into a far more interesting discussion than the original question deserved. However, still I’d like to know, has anyone received a Smart Controller from the store Autelpilot? Also, does anyone know how many of the supposed 500 smart controller v1s produced have shipped...

Hi. Has anyone received a new Smart Controller from the store Autelpilot? Preordered in April from them, and been emailing them back and forth and all they say is they’re waiting for their shipments. Seems like most suppliers are shipping out at least some Smart Controller V1s, just don’t know...